The information provided here is designed to help you get the best out of the Disguises Fancy Dress website.
Delivery Information
Please click here for all our delivery information
Product Variations
Because of our large range and the nature of our product, we cannot guarantee that all items are immediately available. We will let you know if any of the items you have ordered are not in stock. Because of the type of products we offer, there can be minor variations in colour and style. This does not affect your statutory rights.
Because of our large range and the nature of our product, we cannot guarantee that all items are immediately available. We will let you know if any of the items you have ordered are not in stock. Because of the type of products we offer, there can be minor variations in colour and style. This does not affect your statutory rights.
Instructions for Returning Goods
You may return any item from your order as long as you follow our returns policy, in our
Please note before returning anything you must contact us and we will give you a Returns Authorisation Number. This number must be included with the returned items otherwise we will be unable to process them.
Your rights to cancel
You have the right to cancel an order but we will not refund the packing and postage charges if the goods have already been processed for shipping. Please refer to our Returns policy above.
All instructions to cancel must be clear and quote the acknowledgement number on the email you have received at the time you placed your order.
Any information that you supply to Disguises Fancy Dress will be treated by us as confidential. Our site is secure and Disguises Fancy Dress NEVER supplies lists of addresses or any other information to a third party (other than clearing payments with credit card companies etc.)
If you would like to be kept up to date about special promotions and new products on our site please sign up to our NEWSLETTER.
Security
Disguises Fancy Dress is a secure site, depending on how your web-browser is configured you should find a padlock displayed. Rest assured we never hand your details on to anyone.
How can I pay for goods and services over the web?
We accept Visa, Visa Delta, Visa Electron, MasterCard, Maestro (Switch), Solo and American Express. We use paypal as our merchant for these transactions like any other shop we require full payment for all purchase and transport costs before goods can be released.
Paying by Cheque
We accept company and personal cheques. These will need to be cleared before we dispatch the goods: this usually takes a minimum of three working days. Please do not send cash for mail order purchases.
Registered Office
Our registered office is at Disguises Fancy Dress, 31 Arthur Road, Tipton, West Midlands, DY4 0NJ
Cookies
As with the majority of sites we use Cookies to make our site better and quicker. Cookies are pieces of information like your username and the current date and time, and are stored on your computer allowing us to identify users who have previously registered or visited us.
Your rights to cancel
You have the right to cancel an order but we will not refund the packing and postage charges if the goods have already been processed for shipping. Please refer to our Returns policy above.
All instructions to cancel must be clear and quote the acknowledgement number on the email you have received at the time you placed your order.
Any information that you supply to Disguises Fancy Dress will be treated by us as confidential. Our site is secure and Disguises Fancy Dress NEVER supplies lists of addresses or any other information to a third party (other than clearing payments with credit card companies etc.)
If you would like to be kept up to date about special promotions and new products on our site please sign up to our NEWSLETTER.
Security
Disguises Fancy Dress is a secure site, depending on how your web-browser is configured you should find a padlock displayed. Rest assured we never hand your details on to anyone.
How can I pay for goods and services over the web?
We accept Visa, Visa Delta, Visa Electron, MasterCard, Maestro (Switch), Solo and American Express. We use paypal as our merchant for these transactions like any other shop we require full payment for all purchase and transport costs before goods can be released.
Paying by Cheque
We accept company and personal cheques. These will need to be cleared before we dispatch the goods: this usually takes a minimum of three working days. Please do not send cash for mail order purchases.
Registered Office
Our registered office is at Disguises Fancy Dress, 31 Arthur Road, Tipton, West Midlands, DY4 0NJ
Cookies
As with the majority of sites we use Cookies to make our site better and quicker. Cookies are pieces of information like your username and the current date and time, and are stored on your computer allowing us to identify users who have previously registered or visited us.
We accept
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2010-2011 Disguises Fancy Dress, All Rights Reserved.
2010-2011 Disguises Fancy Dress, All Rights Reserved.
